Privacy & Security Policy

This Privacy Policy is an electronic record in terms of Information Technology Act, 2000 including all its amendments and rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. Information We Collect

We may collect various types of information, including:

1.1 Personal Information: When you sign up for an account, place an order, or contact us, we may collect your name, email address, phone number, and other identifying information.

1.2 Billing Information: If you make a purchase, we may collect your billing address, payment card information, and transaction details. Please note that we use a secure third-party payment processor to handle payment information, and we do not store your complete payment card details.

1.3 Usage Information: We automatically collect information about your interactions with our Website, such as the pages you visit, your IP address, device information, browser type, and operating system.

2. How We Use Your Information

We use your information for various purposes, including:

2.1 Providing Services: We use your personal information to process orders, provide customer support, and communicate with you about your account or transactions.

2.2 Improving User Experience: We analyze usage data to improve our Website's functionality, content, and user experience.

2.3 Marketing and Communications: With your consent, we may send you promotional emails or messages to keep you informed about our products, services, and special offers.

3. Data Security Measures

We take the security of your data seriously and implement reasonable safeguards to protect it:

3.1 Encryption: We use industry-standard encryption protocols (such as SSL) to secure data transmitted between your browser and our servers.

3.2 Secure Payment Processing: Payment card information is processed by a certified third-party payment processor, using secure encryption methods.

3.3 Access Controls: Access to personal information is restricted to authorized personnel only, and we regularly review and update our access controls.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

5. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

6. Your Choices

You have certain rights regarding your personal information:

6.1 Access and Correction: You can access and update your personal information by logging into your account or contacting us.

6.2 Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

6.3 Data Deletion: You can request the deletion of your account and associated data. However, please note that certain data may be retained for legal or administrative purposes.

7. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. The updated Policy will be posted on this page, and the "Last Updated" date will be revised accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy and Security Policy, please contact us at support@buffs.in.

Your privacy and security are of utmost importance to us. Thank you for choosing Buffs!